# 常见问题

- [支付问题](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues.md)
- [支持哪些支付方式？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/zhi-chi-na-xie-zhi-fu-fang-shi.md)
- [误买错套餐了怎么办？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/mistakenly-purchased-wrong-plan.md)
- [是否支持免费试用？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-ip-refund-support.md)
- [是否支持退换IP？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-payment-receipt-time.md)
- [付款后多久才能收到自己所购买的代理服务或产品余额？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-invoice-access.md)
- [购买后到哪里查看并获取发票？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-invoice-access-1.md)
- [如何解决支付时信用卡提示风险控制这个问题？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-credit-card-risk-control-solution.md)
- [产品问题](https://help.1024proxy.com/1024/1024proxy/faq/product-issues.md)
- [我该如何选择合适的产品？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-choose-right-1024-proxy-plan.md)
- [收不到注册验证码怎么办？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/registration-verification-code-issue.md)
- [长效静态IP是什么以及长效IP在哪些地方应用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-long-term-static-ip-application.md)
- [动态住宅代理是什么及动态IP在哪些地方应用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-residential-proxy-ip-use-cases.md)
- [静态住宅代理和住宅代理有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-are-the-differences-between-a-static-residential-proxy-and-a-residential-proxy.md)
- [1024Proxy代理是私有型还是共有型？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/is-1024proxy-a-private-type-or-a-shared-type.md)
- [1024Proxy的住宅 IP 有带宽限制吗？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/does-1024proxys-residential-ip-have-bandwidth-limitations.md)
- [动态住宅流量和无限量套餐有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/residential-vs-unlimited-plan-difference.md)
- [动态无限量端口和带宽套餐有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/dynamic-proxy-port-width-bandwidth-difference.md)
- [静态代理IP是否支持UDP以及如何开通？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/static-proxy-udp-support-how-to-enable.md)
- [如何定位到指定的国家/地区/城市？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-target-country-region-city-static-proxy.md)
- [为什么在指纹浏览器中显示代理无法连接？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/fingerprint-browser-proxy-connection-failed.md)
- [静态IP可以一直使用吗？如何给某个静态住宅代理IP续费？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/can-static-ip-be-used-permanently.md)
- [我可以在电脑和手机上同时使用同一个IP吗？是否支持更多设备同时使用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/same-ip-multiple-devices-pc-mobile.md)
- [为什么导出IP地址与所选IP地址不同？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/why-is-the-exported-ip-address-different-from-the-selected-ip-address.md)
- [什么是CDK？哪些套餐支持？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-cdk-and-supported-plans.md)
- [如何才能获取CDK生成功能？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-get-cdk-generate-function.md)
- [获得的CDK在哪里兑换？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/cdk-redemption-location.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.1024proxy.com/1024/1024proxy/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
