> For the complete documentation index, see [llms.txt](https://help.1024proxy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.1024proxy.com/1024/1024proxy/faq.md).

# 常见问题

- [支付问题](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues.md)
- [支持哪些支付方式？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/zhi-chi-na-xie-zhi-fu-fang-shi.md)
- [误买错套餐了怎么办？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/mistakenly-purchased-wrong-plan.md)
- [是否支持免费试用？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-ip-refund-support.md)
- [是否支持退换IP？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-payment-receipt-time.md)
- [付款后多久才能收到自己所购买的代理服务或产品余额？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-invoice-access.md)
- [购买后到哪里查看并获取发票？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-invoice-access-1.md)
- [如何解决支付时信用卡提示风险控制这个问题？](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-credit-card-risk-control-solution.md)
- [产品问题](https://help.1024proxy.com/1024/1024proxy/faq/product-issues.md)
- [我该如何选择合适的产品？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-choose-right-1024-proxy-plan.md)
- [收不到注册验证码怎么办？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/registration-verification-code-issue.md)
- [长效静态IP是什么以及长效IP在哪些地方应用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-long-term-static-ip-application.md)
- [动态住宅代理是什么及动态IP在哪些地方应用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-residential-proxy-ip-use-cases.md)
- [静态住宅代理和住宅代理有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-are-the-differences-between-a-static-residential-proxy-and-a-residential-proxy.md)
- [1024Proxy代理是私有型还是共有型？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/is-1024proxy-a-private-type-or-a-shared-type.md)
- [1024Proxy的住宅 IP 有带宽限制吗？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/does-1024proxys-residential-ip-have-bandwidth-limitations.md)
- [动态住宅流量和无限量套餐有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/residential-vs-unlimited-plan-difference.md)
- [动态无限量端口和带宽套餐有什么区别？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/dynamic-proxy-port-width-bandwidth-difference.md)
- [静态代理IP是否支持UDP以及如何开通？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/static-proxy-udp-support-how-to-enable.md)
- [如何定位到指定的国家/地区/城市？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-target-country-region-city-static-proxy.md)
- [为什么在指纹浏览器中显示代理无法连接？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/fingerprint-browser-proxy-connection-failed.md)
- [静态IP可以一直使用吗？如何给某个静态住宅代理IP续费？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/can-static-ip-be-used-permanently.md)
- [我可以在电脑和手机上同时使用同一个IP吗？是否支持更多设备同时使用？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/same-ip-multiple-devices-pc-mobile.md)
- [为什么导出IP地址与所选IP地址不同？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/why-is-the-exported-ip-address-different-from-the-selected-ip-address.md)
- [什么是CDK？哪些套餐支持？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/what-is-cdk-and-supported-plans.md)
- [如何才能获取CDK生成功能？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/how-to-get-cdk-generate-function.md)
- [获得的CDK在哪里兑换？](https://help.1024proxy.com/1024/1024proxy/faq/product-issues/cdk-redemption-location.md)