> For the complete documentation index, see [llms.txt](https://help.1024proxy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.1024proxy.com/1024/1024proxy/faq/payment-issues/1024-proxy-payment-receipt-time.md).

# 是否支持退换IP？

在不影响IP质量的前提下，1024Proxy承诺能够给用户退换IP，申请免费退换IP需要在购买后24小时内联系在线客服申请退换。逾期将不支持退换。请购买后尽快测试使用。