> For the complete documentation index, see [llms.txt](https://help.1024proxy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.1024proxy.com/faq/payment-issues.md).

# Payment Issues

- [What payment methods are supported?](https://help.1024proxy.com/faq/payment-issues/what-payment-methods-are-supported.md)
- [What should I do if I purchased the wrong package by mistake?](https://help.1024proxy.com/faq/payment-issues/what-should-i-do-if-i-purchased-the-wrong-package-by-mistake.md)
- [Does 1024Proxy offer a free trial?](https://help.1024proxy.com/faq/payment-issues/does-1024proxy-offer-a-free-trial.md)
- [Does 1024Proxy support IP exchanges or refunds?](https://help.1024proxy.com/faq/payment-issues/does-1024proxy-support-ip-exchanges-or-refunds.md)
- [How long after payment will I receive the purchased proxy service or product balance?](https://help.1024proxy.com/faq/payment-issues/how-long-after-payment-will-i-receive-the-purchased-proxy-service-or-product-balance.md)
- [Where can I view and download the invoice after purchase?](https://help.1024proxy.com/faq/payment-issues/where-can-i-view-and-download-the-invoice-after-purchase.md)
- [How to resolve the issue of credit card risk control during payment?](https://help.1024proxy.com/faq/payment-issues/how-to-resolve-the-issue-of-credit-card-risk-control-during-payment.md)